IT Systems Administrator

Note: This role will be required to be on-site.

At ProCare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer comprehensive HR services, including payroll processing, benefits administration, workers compensation management, and general HR support. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth.

Who We Are - Core Values

• We strike the gong – Actions have a ripple effect. Every engagement is an opportunity to have a positive impact on our clients and team.
• We laugh – Laughter is contagious. Keep it light when things are tough. Life is short, celebrate.
• We explore – Individual curiosity and resourcefulness lead us to better solutions.
• We show up – Sense of duty and accountability is part of our DNA. How we show up matters.
• We are grateful – We are grateful for our clients and for each other, and approach all situations with humility. We appreciate the experiences that have shaped us.
• We grow - We embrace the struggle that comes with personal growth so that we can better ourselves and our team.

About The Role

Are you passionate about IT and looking to make an impact? We are seeking a Systems Administrator to oversee and manage all aspects of our information technology infrastructure. In this role, you will be responsible for developing and implementing IT strategies, ensuring network security, and managing essential software applications. You will serve as the go-to expert, providing technical support to our employees and collaborating with cross-functional teams to ensure that IT initiatives are aligned with our business goals. If you thrive in a dynamic environment and have a proactive, solutions-driven mindset, we’d love to hear from you!

• Analyze departmental needs and identify areas for improvement to enhance productivity, efficiency, and decision-making.
• Act as the main point of contact for all IT vendors, building strong relationships and ensuring best practices and security.
• Develop, refine, and implement IT processes, policies, and procedures to align with business needs.
• Recommend, procure, and manage hardware, software, and IT-related services and equipment inventory.
• Perform server administration tasks, manage user accounts, and ensure seamless system integration across network components.
• Proactively identify IT issues and work with departments to implement solutions and mitigate risks.
• Implement and manage backup and recovery procedures to ensure data integrity and availability.

• A Bachelor’s degree in computer science, information technology, or a related field.
• 3+ years of experience in IT, with a proven ability to independently manage and troubleshoot a wide range of IT functions.
• Hands-on experience with systems like Device Management, Windows OS, Office 365, Intune MDM, Azure, PowerShell, and Single Sign-On (SSO).
• Expertise in configuring, installing, and maintaining both hardware and software systems.
• A strong background in developing IT processes, policies, and procedures for business alignment and efficiency.
• The ability to provide technical support and training to employees, helping them effectively navigate and troubleshoot new systems.

• Your ability to independently manage IT functions and solve complex issues without supervision.
• A proactive approach to identifying and addressing IT problems before they impact business operations.
• A commitment to continuous improvement, staying informed about the latest technologies and industry best practices.
• A strong ability to communicate technical concepts to employees, ensuring they feel supported and confident in using IT systems.

The Perks

• Health insurance, with the company paying the single employee premium
• Company paid dental insurance
• Company paid life insurance
• Company paid short- and long-term disability insurance
• A 401K plan with company match
• Paid Time Off
• Additional ancillary benefits including Vision, Cancer, Critical Illness, Hospital Indemnity, Voluntary Life/AD&D, Accident and Legal

This job posting contains some general information about what it is like to work with us and is not a complete job description. We perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.

We provide equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.

We are an Equal Opportunity Employer.