Senior Manager, Payroll Implementation

Note: This is a remote opportunity.

At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer comprehensive HR services, including payroll processing, benefits administration, workers compensation management, and general HR support. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth.

Who We Are - Core Values

• We strike the gong – Actions have a ripple effect. Every engagement is an opportunity to have a positive impact on our clients and team.
• We laugh – Laughter is contagious. Keep it light when things are tough. Life is short, celebrate.
• We explore – Individual curiosity and resourcefulness lead us to better solutions.
• We show up – Sense of duty and accountability is part of our DNA. How we show up matters.
• We are grateful – We are grateful for our clients and for each other, and approach all situations with humility. We appreciate the experiences that have shaped us.
• We grow - We embrace the struggle that comes with personal growth so that we can better ourselves and our team.

About The Role

We are seeking a Senior Manager of Payroll Implementation to oversee and manage the payroll implementation process for new clients. In this role, you will lead key functions, including payroll system setup, tax configuration, accruals, time and labor management (TLM), and general ledger (GL) integration. This position will collaborate closely with the Implementation Director and Implementation Project Manager to understand client needs, ensure accuracy, and maintain compliance with all relevant regulations.

• Collaborate with clients to gather payroll data and ensure all necessary information is collected for accurate payroll processing.
• Configure and set up payroll systems in accordance with client-specific needs, including tax, benefits, deductions, and other payroll components.
• Lead kickoff meetings to communicate project timelines, deliverables, and expectations with clients.

• Manage multiple payroll implementation projects simultaneously, ensuring timely delivery of each project milestone.
• Develop project plans, assign tasks, and monitor progress to ensure payroll systems are configured accurately and delivered on time.
• Communicate regularly with internal and external stakeholders to provide updates and manage expectations.

• Oversee end-to-end testing of payroll systems to ensure accuracy and functionality before the first payroll run.
• Identify and troubleshoot any system issues, errors, or discrepancies during the testing phase.
• Perform quality assurance to ensure compliance with legal and regulatory requirements.

• Provide comprehensive training to clients on payroll system functionalities and processes.
• Act as the primary point of contact for clients during the implementation process, answering questions, and providing ongoing support.
• Guide clients through their first payroll runs to ensure accuracy and provide real-time assistance.

• Ensure payroll processes are compliant with federal, state, and local regulations, as well as company policies.
• Maintain detailed records of client payroll configurations, implementation milestones, and project documentation.
• Stay updated on payroll laws, tax codes, and compliance issues that may affect client payroll setups.

• Work closely with internal teams (HR, finance, benefits, and IT) to align payroll implementation with other organizational functions.
• Coordinate with third-party vendors (e.g., benefits providers) to ensure proper integration with payroll systems.
• Post-Implementation Review and Handoff
• Conduct post-implementation reviews to ensure successful payroll operations.
• Transition clients to the ongoing support team once the implementation is complete, ensuring a smooth handoff with all relevant documentation.

This Role is a Good Fit if You

• Hold a Bachelor’s degree in human resources, business administration, or a related field.
• Have 10+ years of progressive experience in payroll processing and management.
• Possess in-depth knowledge of payroll laws, regulations, and multi-state payroll compliance.
• Are proficient in payroll software and HRIS systems, with experience in UKG Ready preferred.
• Excel at using advanced features of Microsoft Office Suite, particularly in Excel.
• Have strong leadership and managerial skills, with a proven track record of leading and developing payroll teams.
• Hold a Certified Payroll Professional (CPP) certification (preferred but not required).

The Perks

• Health insurance, with the company paying the single employee premium
• Company paid dental insurance
• Company paid life insurance
• Company paid short- and long-term disability insurance
• A 401K plan with company match
• Paid Time Off
• Additional ancillary benefits including Vision, Cancer, Critical Illness, Hospital Indemnity, Voluntary Life/AD&D, Accident and Legal

This job posting contains some general information about what it is like to work at Procare HR and is not a complete job description. Procare Team Members perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.

Procare HR provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.

Procare HR is an Equal Opportunity Employer.