Labor Management Specialist

Note: This is a remote opportunity with occasional domestic travel required.

At ProCare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer comprehensive HR services, including payroll processing, benefits administration, workers compensation management, and general HR support. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth.

Who We Are - Core Values

• We strike the gong – Actions have a ripple effect. Every engagement is an opportunity to have a positive impact on our clients and team.
• We laugh – Laughter is contagious. Keep it light when things are tough. Life is short, celebrate.
• We explore – Individual curiosity and resourcefulness lead us to better solutions.
• We show up – Sense of duty and accountability is part of our DNA. How we show up matters.
• We are grateful – We are grateful for our clients and for each other, and approach all situations with humility. We appreciate the experiences that have shaped us.
• We grow - We embrace the struggle that comes with personal growth so that we can better ourselves and our team.

About The Role

What You’ll Do

• Serve as a labor management coach and trusted advisor to clients, optimizing scheduling, labor practices, and overall outcomes.
• Conduct regular consultations, training, and check-ins to ensure client satisfaction and continuous improvement.
• Build strong, lasting client relationships through transparency, trust, and consistent communication.
• Analyze labor data and identify key performance indicators (KPIs) to pinpoint areas for improvement, then develop and implement strategies to address underperformance.
• Provide clients with actionable insights to improve staffing efficiency, reduce labor costs, and enhance workforce effectiveness.
• Maintain a deep understanding of ProCare’s labor management tools and assist clients with technical support, ensuring they fully leverage the platform’s capabilities.

What You Bring

• A bachelor’s degree in business administration, human resources, or a related field.
• 3+ years of experience in scheduling, labor management, workforce optimization, or similar client-facing roles.
• Strong analytical skills, with the ability to assess labor KPIs and develop strategies for improvement.
• Proven experience building and maintaining client relationships, with a focus on labor performance improvement.
• Familiarity with electronic labor management tools and systems; technical proficiency is preferred.
• Experience in coaching, training, or consulting roles focused on labor practices.

What Sets You Apart

• Your ability to combine technical expertise with a client-centric approach, ensuring that clients not only improve labor practices but also optimize their use of technology.
• A proven track record of driving measurable improvements in labor performance and efficiency.
• Your passion for building lasting relationships based on trust and transparent communication.

The Perks

• Health insurance, with the company paying the single employee premium
• Company paid dental insurance
• Company paid life insurance
• Company paid short- and long-term disability insurance
• A 401K plan with company match
• Paid Time Off
• Additional ancillary benefits including Vision, Cancer, Critical Illness, Hospital Indemnity, Voluntary Life/AD&D, Accident and Legal

This job posting contains some general information about what it is like to work with us and is not a complete job description. We perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.

We provide equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.

We are an Equal Opportunity Employer.